Privacy Policy

Last updated: May 24, 2025

Muse & Memories ("we," "our," or "us") respects your privacy. This policy explains how we collect, use, and protect your information when you visit our site or contact us.

1. Information We Collect

We may collect:

  • Your name, email, and event details (via contact or booking forms)

  • Analytics data (like website traffic and browsing behavior)

2. How We Use Your Information

We use your information to:

  • Respond to inquiries and process bookings

  • Improve our website and services

  • Send occasional updates (only if you opt in)

3. Sharing Your Information

We do not sell or share your personal information with third parties, except:

  • Trusted service providers (e.g., Squarespace, email or booking platforms)

  • If required by law

4. Cookies

Our site may use cookies to analyze traffic and improve your experience. You can disable cookies in your browser settings.

5. Your Rights

You can request access to or deletion of your personal data by contacting us at: team@museandmemories.com

6. Changes

We may update this Privacy Policy. Changes will be posted on this page with a new effective date.

If you have any questions, contact us at team@museandmemories.com.

Terms & Conditions

Last updated: May 24, 2025

By using this website or booking with Muse & Memories (“we,” “our,” or “us”), you agree to the following terms:

1. Services

We provide soft play rentals, bounce houses, themed decor, and photography for events involving children ages 1–5. All services are subject to availability and booking confirmation.

2. Booking & Payment

A signed rental agreement and deposit are required to reserve your event date. Final payment is due before your event. Late or missed payments may result in cancellation.

3. Cancellations & Refunds

Cancellations must be made in writing. Refunds are subject to the terms outlined in your rental agreement.

4. Safety & Liability

Soft play and bounce house rentals must be supervised by an adult at all times. Muse & Memories is not liable for injuries or damage due to misuse or unsupervised play.

5. Intellectual Property

All images, logos, and content on this website are owned by Muse & Memories and may not be used without permission.

6. Photography Rights

We may use event photos for promotional purposes unless you request otherwise in writing.

7. Changes

We reserve the right to update these Terms & Conditions. Continued use of our site means you accept these terms.

If you have questions, contact us at team@museandmemories.com.